Ho Chi Minh City Introduces Digital Transformation Models for Enhanced Public Services

Ho Chi Minh City:The Ho Chi Minh City People's Committee has unveiled three digital transformation models aimed at enhancing public services, coinciding with Vietnam Digital Citizen Day. These initiatives are designed to leverage data and technology to better serve the public.

According to Vietnam News Agency, the newly launched models include integrating the city's public transport system with the VNeID electronic identification application, creating a comprehensive database for birth and death records to streamline administrative processes, and establishing community rapid-response teams connected to the 1022 hotline to assist with registering deaths at home.

These models are part of a broader effort to use technology to improve efficiency and accessibility in public services, reflecting a commitment to innovation and citizen-centric solutions in Ho Chi Minh City.