Hanoi: The People's Committee of Ho Chi Minh City held a ceremony on December 31 to make debut its Public Administrative Service Centre, marking a significant step forward in advancing administrative reform and building a modern, efficient and people-oriented public administration.

According to Vietnam News Agency, the establishment of the Public Administrative Service Centre is part of Ho Chi Minh City's ongoing efforts to streamline administrative processes and improve service delivery to citizens. The centre aims to provide a one-stop shop for various public services, allowing residents to access necessary information and complete administrative procedures more efficiently.

The initiative is expected to enhance transparency and accountability in public administration. By centralizing services, the city hopes to reduce bureaucracy and waiting times for residents, thereby improving overall public satisfaction with government services.

The Public Administrative Service Centre will integrate digital technologies to facilitate online access to services, aligning with the city's broader strategy of leveraging technology to enhance public sector operations. The centre's launch signifies Ho Chi Minh City's commitment to better serve its citizens and improve the quality of public administration in the region.