Due to the flooding situation in the area surrounding Mae Fah Luang Airport, Chiang Rai Province, all airlines are required to cancel flights on 12 September 2024. Mae Fah Luang Airport, Chiang Rai Province announces that all flights operating at Mae Fah Luang Airport, Chiang Rai will be canceled: on 12 September 2024.
Contact numbers for airlines:
Thai Airways 02 - 356 - 1111
Thai Vietjet Air 02 - 089 - 1909
Nok Air 02 - 439 - 3344, 053 - 798 - 289
Thai Lion Air 02 - 529 - 9911, 053 - 798 - 273
Thai AirAsia 053 - 798274
Department of Highways Hotline 1146
- Nok Air has stated that it is necessary to cancel the flight between Don Mueang-Chiang Rai on September 12, 2024. For the next flight, passengers are asked to closely follow the news from the airline.
Measures for affected passengers
Change flight
You can change your flight once.
Excluding change fees and fare differences
2. Change route to nearby airport*
You can change your route once (on the original travel date).
Excluding change fees
and fare differences
3. Keep 100% credit limit (Voucher)
Keep 100% of the ticket value.
Validity period within 365 days from the original travel date.
4. Full refund
*No pick-up and drop-off service in case of route change
*Conditions are as specified by the airline.
Passengers who wish to change their travel can contact the customer service center at 1318 or the Nok Air ticket office.
-Thai Lion Air
measures to assist passengers affected by the flood situation in Chiang Rai Province from 11-17 September 2024. For passengers traveling on the Don Mueang-Chiang Rai and Chiang Rai-Don Mueang flight routes, they can choose to receive the right to change their travel according to the airline's conditions through the customer service center or contact the airline's ticket counters at all stations as follows:
Keep credit for 90 days from the original travel date.
Change flight once free of charge within 90 days.
Reroute to Chiang Mai Airport between 11-17 September 2024 without charge.
Thai Lion Air Con
tact Center Line official account @lionairgroup or call 02 - 529 - 9999
*No shuttle service in case of route change.
*Terms and conditions are as specified by the airline.
- Vietjet Thailand announces the suspension of the following flights
on 12 September 2024 :
Suvarnabhumi - Chiang Rai Flights VZ130, VZ132, VZ134
Chiang Rai - Suvarnabhumi Flights VZ131, VZ133, VZ135
For passengers affected by the flight cancellations on 12 September 2024, you can choose to receive the following offers:
1. Change flight: Can change flights on the same route 1 time. The new travel date is within 30 days from the original schedule (free of charge), subject to seat availability on each flight; or
2. Keep credit shell: Can keep credit shell with a validity period of 365 days from the original travel date; or
3. Change route to nearby airport: Can change the travel route (Chiang Mai International Airport) by rescheduling the trip within 30 days from the original schedule.
Note
Customer Service Center, telephone numbe
r 02-089-1909,
Thai Air Asia and Thai Airways have announced cancellations and compensation for passengers as well. -
Source: Thai News Agency
Due to the flooding situation in the area surrounding Mae Fah Luang Airport, Chiang Rai Province, all airlines are required to cancel flights on 12 September 2024. Mae Fah Luang Airport, Chiang Rai Province announces that all flights operating at Mae Fah Luang Airport, Chiang Rai will be canceled: on 12 September 2024.
Contact numbers for airlines:
Thai Airways 02 - 356 - 1111
Thai Vietjet Air 02 - 089 - 1909
Nok Air 02 - 439 - 3344, 053 - 798 - 289
Thai Lion Air 02 - 529 - 9911, 053 - 798 - 273
Thai AirAsia 053 - 798274
Department of Highways Hotline 1146
- Nok Air has stated that it is necessary to cancel the flight between Don Mueang-Chiang Rai on September 12, 2024. For the next flight, passengers are asked to closely follow the news from the airline.
Measures for affected passengers
Change flight
You can change your flight once.
Excluding change fees and fare differences
2. Change route to nearby airport*
You can change your route once (on the original travel date).
Excluding change fees
and fare differences
3. Keep 100% credit limit (Voucher)
Keep 100% of the ticket value.
Validity period within 365 days from the original travel date.
4. Full refund
*No pick-up and drop-off service in case of route change
*Conditions are as specified by the airline.
Passengers who wish to change their travel can contact the customer service center at 1318 or the Nok Air ticket office.
-Thai Lion Air
measures to assist passengers affected by the flood situation in Chiang Rai Province from 11-17 September 2024. For passengers traveling on the Don Mueang-Chiang Rai and Chiang Rai-Don Mueang flight routes, they can choose to receive the right to change their travel according to the airline's conditions through the customer service center or contact the airline's ticket counters at all stations as follows:
Keep credit for 90 days from the original travel date.
Change flight once free of charge within 90 days.
Reroute to Chiang Mai Airport between 11-17 September 2024 without charge.
Thai Lion Air Con
tact Center Line official account @lionairgroup or call 02 - 529 - 9999
*No shuttle service in case of route change.
*Terms and conditions are as specified by the airline.
- Vietjet Thailand announces the suspension of the following flights
on 12 September 2024 :
Suvarnabhumi - Chiang Rai Flights VZ130, VZ132, VZ134
Chiang Rai - Suvarnabhumi Flights VZ131, VZ133, VZ135
For passengers affected by the flight cancellations on 12 September 2024, you can choose to receive the following offers:
1. Change flight: Can change flights on the same route 1 time. The new travel date is within 30 days from the original schedule (free of charge), subject to seat availability on each flight; or
2. Keep credit shell: Can keep credit shell with a validity period of 365 days from the original travel date; or
3. Change route to nearby airport: Can change the travel route (Chiang Mai International Airport) by rescheduling the trip within 30 days from the original schedule.
Note
Customer Service Center, telephone numbe
r 02-089-1909,
Thai Air Asia and Thai Airways have announced cancellations and compensation for passengers as well. -
Source: Thai News Agency
Due to the flooding situation in the area surrounding Mae Fah Luang Airport, Chiang Rai Province, all airlines are required to cancel flights on 12 September 2024. Mae Fah Luang Airport, Chiang Rai Province announces that all flights operating at Mae Fah Luang Airport, Chiang Rai will be canceled: on 12 September 2024.
Contact numbers for airlines:
Thai Airways 02 - 356 - 1111
Thai Vietjet Air 02 - 089 - 1909
Nok Air 02 - 439 - 3344, 053 - 798 - 289
Thai Lion Air 02 - 529 - 9911, 053 - 798 - 273
Thai AirAsia 053 - 798274
Department of Highways Hotline 1146
- Nok Air has stated that it is necessary to cancel the flight between Don Mueang-Chiang Rai on September 12, 2024. For the next flight, passengers are asked to closely follow the news from the airline.
Measures for affected passengers
Change flight
You can change your flight once.
Excluding change fees and fare differences
2. Change route to nearby airport*
You can change your route once (on the original travel date).
Excluding change fees
and fare differences
3. Keep 100% credit limit (Voucher)
Keep 100% of the ticket value.
Validity period within 365 days from the original travel date.
4. Full refund
*No pick-up and drop-off service in case of route change
*Conditions are as specified by the airline.
Passengers who wish to change their travel can contact the customer service center at 1318 or the Nok Air ticket office.
-Thai Lion Air
measures to assist passengers affected by the flood situation in Chiang Rai Province from 11-17 September 2024. For passengers traveling on the Don Mueang-Chiang Rai and Chiang Rai-Don Mueang flight routes, they can choose to receive the right to change their travel according to the airline's conditions through the customer service center or contact the airline's ticket counters at all stations as follows:
Keep credit for 90 days from the original travel date.
Change flight once free of charge within 90 days.
Reroute to Chiang Mai Airport between 11-17 September 2024 without charge.
Thai Lion Air Con
tact Center Line official account @lionairgroup or call 02 - 529 - 9999
*No shuttle service in case of route change.
*Terms and conditions are as specified by the airline.
- Vietjet Thailand announces the suspension of the following flights
on 12 September 2024 :
Suvarnabhumi - Chiang Rai Flights VZ130, VZ132, VZ134
Chiang Rai - Suvarnabhumi Flights VZ131, VZ133, VZ135
For passengers affected by the flight cancellations on 12 September 2024, you can choose to receive the following offers:
1. Change flight: Can change flights on the same route 1 time. The new travel date is within 30 days from the original schedule (free of charge), subject to seat availability on each flight; or
2. Keep credit shell: Can keep credit shell with a validity period of 365 days from the original travel date; or
3. Change route to nearby airport: Can change the travel route (Chiang Mai International Airport) by rescheduling the trip within 30 days from the original schedule.
Note
Customer Service Center, telephone numbe
r 02-089-1909,
Thai Air Asia and Thai Airways have announced cancellations and compensation for passengers as well. -
Source: Thai News Agency