Thanh hoa: The People's Committee of Dong Tien commune in Thanh Hoa on July 2 launched a comprehensive AI-powered kiosk system for public administrative services, becoming the first locality in the central province to deploy the technology in serving residents. Unlike conventional smart kiosks currently being piloted in several localities, the new system integrates artificial intelligence (AI) and is capable of supporting users through nearly the entire administrative process.

According to Vietnam News Agency, the introduction of the AI kiosk system marks a significant advancement in the way public services are provided to the residents of Dong Tien. The system is designed to streamline and simplify the completion of administrative tasks, potentially enhancing efficiency and accessibility for users. The deployment of this technology demonstrates a commitment to modernize public service delivery in Thanh Hoa, setting a precedent for other localities in the region.

The AI kiosk's capabilities include guiding users through various steps of administrative processes, which can reduce waiting times and minimize human errors. The system's user-friendly interface is expected to make it easier for residents to navigate complex procedures independently. This initiative aligns with broader efforts to integrate technology into government operations, aiming to improve the overall public service experience.